frequently asked questions

Do you have any questions about Qu Money?

It's possible that it's been asked before. We have compiled this list of frequently asked questions that may answer.
Absolutely, our team of experts is here to help you. Call us on 02071 832 790.

Absolutely, our team of experts is here to help you. Call us on 02071 832 790. during office hours. Alternatively, you can complete our contact form, and we will be in touch shortly.

Yes, we can help you if your business is outside of the UK.

Transfers usually occur within 1 business day.

There are no charges for using our FX services.

We can offer most currencies for transactions.

Yes, as a Qu Money customer, you will be able to do this and access a host of other features as well.

Once registered, you can sign in using the “Sign in” button at the top of the page.

Click here to register for a personal account.
Click here to register for a corporate account.

We will need to understand both you and your business.Should you have any questions, we are happy to walk you through the registration process.

Qu Money is a brand name of UKFX Holdings Ltd, authorised with the Financial Conduct Authority to carry on electronic money activities under the Electronic Money Regulations 2011 (EMRs).no 901082.

Your Account Manager will always nominate a Deputy who will be aware of you and your needs, so we can act seamlessly for you should your usual contact be unavailable.

You can use the services of your own bank. Alternatively, an accepted debit or credit card can be used for smaller transactions.

Aside from being a regulated firm, we hold all client funds in what is known as “safeguarded accounts”. These accounts do not form part of the company’s assets with our bankers and are safe from creditors.

faq didn't answer your question?

If you’re an existing customer, you can contact your own dedicated dealer via their direct line during business hours. Alternatively, contact us through our contact form.

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