corporate case study

how qu money helped ellerton diagnostics streamline international payments and cut fx costs

The Challenge

Ellerton Diagnostics Ltd is a Midlands-based medical equipment supplier that regularly imports specialised diagnostic technology from manufacturers in New York and California. Payments are made in US Dollars on both a scheduled and ad hoc basis.

Before partnering with Qu Money, Ellerton relied on a traditional high street bank for their USD transactions. This resulted in:

  • High FX margins
  • Slow payment processing
  • Limited visibility of live market rates

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The Solution

After onboarding via the Qu Money business portal, Natalie booked a consultation with Kris, a corporate FX specialist with expertise in supporting UK importers with USD exposure.

Natalie outlined Ellerton’s priorities:

  • More competitive FX rates with full transparency on costs
  • Faster settlement times to meet supplier deadlines
  • Reduced currency risk on future invoices
  • Access to proactive support for larger transactions
Kris designed a tailored solution that included:
  • An account to receive, hold and pay in USD
  • Spot contracts for just-in-time conversions on smaller payments
  • Forward contracts to lock in exchange rates for larger, planned invoices
  • Rate alerts to notify the finance team when preferred rates became available
The Result

Within the first quarter of working with Qu Money, Ellerton Diagnostics:

  • Reduced their average FX margin by over 60% compared to their bank
  • Saved thousands of pounds on international payments
  • Completed payments to US suppliers in under 24 hours
  • Strengthened supplier relationships and improved procurement terms
“A game changer for our cash flow planning and procurement negotiations. The ongoing support and proactive advice have made a real difference.” Natalie Harris, Finance Director, Ellerton Diagnostics Ltd

Ellerton continues to benefit from improved FX management, faster payment cycles and a trusted partnership with Qu Money’s corporate team.

Disclaimer: The client’s names have been changed to protect their privacy. The details of their experience remain accurate.

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